Live chat · AI · Customer support
Connect. Support. Convert.
AvroChat is a global customer communication platform that combines live chat, team inboxes, automation and AI-powered support in one secure workspace.
No card required · English now, more languages coming
Inbox
- Amina HaddadnowMy order hasn't shipped yetOpen
- Lucas Moreau2mCan I change my plan?Pending
- Sofía Ramírez18mThanks, that worked!Closed
Amina Haddad
Visitor time 14:20 · Workspace time 12:20
Built for teams that answer across borders
- Right-to-left layouts supported end to end
- RTLRight-to-left layouts supported end to end
- Messages stream to agents as they arrive
- RealtimeMessages stream to agents as they arrive
- Every row scoped to its own workspace
- RLSEvery row scoped to its own workspace
- Dates, currencies and phones follow the locale
- IntlDates, currencies and phones follow the locale
See the visitor side
This is the same widget layout your customers get: localised, right-to-left ready and readable on any screen.
Scripted preview. Real conversations run in your workspace after sign-up.
Chat with us
Preview of the visitor experience
- Do you ship to Morocco?
Support breaks at the borders
Most support tooling assumes one country, one language and one time zone. Global teams pay for that assumption every day.
One workspace for every conversation
AvroChat brings the visitor widget, the team inbox and AI assistance into a single secure workspace, with strict data isolation per business.
- A realtime inbox with assignment, statuses and full conversation history
- A visitor widget that adapts to language, time zone and direction automatically
- AI drafts and automation that hand over to a human at any point
- Row level security so one workspace can never read another's data
Key features
Everything a support team needs on day one, without bolting five products together.
How it works
- 1
Create your workspace
Pick your default language, time zone and currency. Your regional defaults, not ours.
- 2
Add the widget
Share your widget link or embed it in your site. Visitors start chatting immediately.
- 3
Answer as a team
Invite agents, assign conversations and let automation cover the hours you're offline.
Integrations
Planned connections so AvroChat fits the stack you already run.
- Slack
- Shopify
- HubSpot
- Zapier
- Webhooks
- REST API
Integrations are on the roadmap and are not connected yet.
Use cases
Coming soon
What we are building next. These features are on the roadmap and not available yet — we publish no release dates, only honest status.
Native iOS app
Coming SoonAn iPhone app with AI answers, live chat, push notifications and the team inbox in your pocket.
Native Android app
Coming SoonThe same support workspace as a native Android application, built for on-the-go replies.
Push notifications
In DevelopmentInstant device notifications for new conversations, mentions and handoff requests.
Multiple AI agents
In DevelopmentCreate several AI assistants with their own tone, knowledge scope and escalation rules.
Advanced analytics
In DevelopmentCustomer satisfaction, first-response and resolution times, plus AI answer performance.
Multi-language AI
PlannedAutomatic language detection so the AI replies in the language your visitor writes in.
Integrations
PlannedWooCommerce, Shopify, Zapier, outbound webhooks and a documented public API.
Automation
PlannedRouting rules, triggers and workflows that move conversations to the right person.
Ticketing
PlannedTurn a chat into a tracked ticket with an owner, a due state and a resolution trail.
Knowledge base
PlannedPublic documentation and a hosted Help Center that shares the AI's knowledge sources.
Enterprise security controls
PlannedSSO, granular retention policies and extended audit exports for larger organisations.
Multi-brand management
PlannedRun several brands from one workspace with separate widgets, teams and reporting.
Simple pricing
Start free, then pay only for the agents, websites and AI answers you actually use. Prices in USD, excluding tax.
- No setup fees
- Cancel anytime
- Free plan available
- No credit card required for Free
- Secure checkout by Stripe
Free
For trying AvroChat
$0/month
Free forever, no credit card
- 1 agent
- 1 website
- 100 conversations/month
- Live chat and human handoff
- 30 days of history
- Community support
Starter
For a first support desk
$12/month
or $115/year
- 3 agents
- 1 website
- 1,000 conversations/month
- Live chat and human handoff
- Widget Studio and WordPress plugin
- Canned replies and tags
- 90 days of history
- Email support
Growth
Perfect for growing businesses
$24/month
or $230/year
- 10 agents
- 5 websites
- 5,000 conversations/month
- 2,000 AI answers/month
- Widget Studio and WordPress plugin
- Canned replies and tags
- Business hours and email notifications
- Remove AvroChat branding
- 365 days of history
- Email support
Pro
Perfect for growing businesses with AI support
$49/month
or $470/year
- 30 agents
- 20 websites
- 20,000 conversations/month
- 10,000 AI answers/month
- Widget Studio and WordPress plugin
- Canned replies and tags
- Business hours and email notifications
- Remove AvroChat branding
- Advanced roles and audit log
- 730 days of history
- Priority support
Business
Built for teams and high-volume support
Contact sales
Custom pricing arranged with our team
- Unlimited agents
- Unlimited websites
- Unlimited conversations
- Unlimited AI answers
- Widget Studio and WordPress plugin
- Canned replies and tags
- Business hours and email notifications
- Remove AvroChat branding
- Advanced roles and audit log
- 1,095 days of history
- Priority support
Every paid plan is billed per workspace through Stripe. Upgrades, downgrades and cancellations are self-serve from your workspace billing page.
Frequently asked questions
Ready to talk to every customer, everywhere?
Set up a workspace in a couple of minutes and start answering in your customers' own language.